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August 2014

August 20, 2014

A Day in the Life of Stephanie T., Product Manager

Ladies and gents, meet Stephanie T., a Product Manager whose job entails launching Yelp in new markets across the globe. Since her start with the company back in 2011, she has helped bring Yelp to places like Japan, Poland and most recently, Chile. She also played a major part in integrating content into Yelp after our acquisition of the European review site, Qype. When she’s not launching Yelp in new countries, she’s out and about discovering the best doner kebab in town or chowing down on a bowl of bibimbap. Make sure to ask for her opinion on San Francisco ice cream… she’ll give you a breakdown for every spot in town!

Does Stephanie’s job sound like your dream career? Well, you could join her here at Yelp. Visit http://yelp.com/careers to see a list of openings and apply.

5733093474304000Stephanie T., Product Manager enjoying garlic steak from Alta Taberna Paco Meralgo in Barcelona

Why do you love being a part of the Yelp team?

I started as an enthusiastic member of the Yelp community writing reviews and exploring Seattle. I could tell even then that Yelp was going to change my life. When I met the people behind the product at Yelp HQ and saw what a smart, passionate and fun group they were, I knew this was a place I had to work. Since I’ve joined, my love and appreciation for the team at Yelp has grown immensely. We’re capable of doing anything! In my time at Yelp, we have tackled projects like launching Yelp in Japan and building communities of locals who love their cities around the globe. I’m excited to come to work each day because we’re taking on the world - literally, and changing it for the better.

Screen Shot 2014-04-30 at 5.21.21 PMAnnouncing Yelp’s launch in Japan

What is a typical day in the office like for you?

I wake up and check on Yelp’s status around the world. There could be a release happening in Hamburg, a report from Australia, or the latest round of feedback from our team in Europe. After an hour or two, I go to the gym for a run before heading into the office. From there, the day continues with a short team meeting and follow-up on any outstanding feature areas we are actively developing. The rest of the day is filled with a flurry of creating feature designs and documentation, investigating and prioritizing issues, reviewing release plans and figuring out the next strategic step for taking over the world. Just kidding about that last one...kind of.

What’s your advice for someone who might be interested in the Product Manager role at Yelp?

Product Management is a constant balancing act that involves a lot of tough decisions. Remember your customer, listen to your stakeholders, know your team, look for data, and be ready to make tradeoffs.

CollageL to R, clockwise: Posing after a successful country launch in Mexico; Holding last year’s gigantic Elite badge; Singing Japan’s national anthem to celebrate their addition to the Yelp family; With my team at an offsite in Tomales Bay

What’s your favorite thing about living in San Francisco? What are you up to when you’re not at work?

People say it all the time, but San Francisco really is an amazing food city. You have high-end restaurants sitting alongside hole-in-the-wall ethnic grub and every kind of eatery in-between, all using some of the freshest and highest quality ingredients in the world. I love eating out and can talk your ear off about almost any cuisine in town. I also love cooking and use San Francisco as inspiration.

What are a few of your current favorite local businesses?

I’m currently obsessed with Frances. This intimate American restaurant boasts fantastic service, well-presented food, and a truly innovative drink concept. Read my review or check out Frances for yourself to see what I mean!

I’m a sucker for mochas with fancy chocolate and Four Barrel has the best one in town. I have to confess that even with Yelp’s fantastic workplace coffee benefit, I still indulge in this luxury several times a week.

I travel the globe for Yelp and love to give exposure to great businesses I encounter abroad. La Sagrada Família is a beautiful church and popular attraction in Barcelona, but there’s a lot of insider tips to know before you visit for the best experience. 

August 15, 2014

Workforce Diversity at Yelp

At Yelp, diversity is important to our product, our work environment, and our ability to cultivate a successful global company. We seek to build a team with varying cultural backgrounds, life experiences, ages, genders, sexual orientations, religious and political beliefs, educations, opinions and more. Some of these are more easily measured, such as the gender and ethnicity statistics shown below that we are making available today.

I am not satisfied with these numbers. In particular, we must do more to recruit women to our tech team and minorities into all departments at Yelp. Some efforts we have undertaken to this point include:

  • Actively recruiting women engineers through sponsorship and participation at the Anita Borg Institute’s Grace Hopper Celebration of Women in Computing and SoCal Celebration of Women in Computing Conference.
  • Participating in programs that benefit minority groups, including board membership by Yelp executives at Management Leadership for Tomorrow (MLT) and Year Up. We also have been fortunate to be able to hire Year Up participants for internship and full-time positions.
  • Participating in and hosting events for Women Who Code, Girl Geek Dinners, Lesbians Who Tech, Spark, and participating in CODE, a documentary about supporting women in engineering and computer science roles.
  • Internal women’s leadership and support groups, and management leadership development programs.

 

As a next step, we will be hiring a new leader to focus on diversity and to help accelerate our action in this area. For more information on Yelp’s current workforce diversity numbers, read our EEO-1 report.

Yelp_WorkforceDiversity_Q3_2014-01

August 13, 2014

Chile Chile Bang Bang!

Chi Chi Chi - Le Le Le

La distancia desde la oficina de Yelp en Manhattan hasta nuestra sede central en San Francisco es de 4.184 kilómetros, lo que coincidentemente resulta ser, de principio a fin, ¡la misma longitud del país que más recientemente se ha unido a Yelp! Se trata del hogar de cerca de 17 millones de personas, incontables pingüinos y de la piscina más grande del mundo. ¡Adivinaste! El país número 28 en Yelp es... ¡Chile!

Este país sudamericano puede parecer estrecho pero su superficie es dos veces mayor a la de Alemania. Chile no solo goza de la cordillera más larga del mundo, sino que además tiene soberanía en la Isla de Pascua y la Antártica.

Sus climas oscilan entre el desértico, la tundra y el tropical, entre muchos otros. Entre el desierto de Atacama en, el norte del país, y los archipiélagos de la Patagonia en el sur, encontrarás clima mediterráneo y un sinfín de viñedos, que hacen a Chile ¡el quinto mayor exportador de vino en el mundo! Por eso, asegúrate de maridar una copa de vino local con su inmensa variedad de productos marinos o, incluso, con platos tradicionales como la cazuela, la carbonada, el pastel de choclo o la empanada.

La excursión de Yelp en Chile comienza en Santiago: la capital y ciudad más grande del país, donde vive más de un tercio de la población nacional, o siete millones de potenciales yelpers. Desde el Museo Nacional Bellas Artes hasta el bohemio barrio Bellavista - y mucho más-, los chilenos ahora pueden usar Yelp para encontrar sus negocios locales favoritos, no sólo en Santiago sino que a lo largo de todo el país.

Ingresa a Yelp.cl  o descarga la aplicación de Yelp para dispositivos móviles y comienza a difundir tu conocimiento y sabiduría. ¡Los negocios también pueden ser parte de la acción! Ingresa a biz.yelp.cl y solicita tu página de manera gratuita, para así comenzar a construir tu perfil.

Chile Blog Image

Chile Chile Bang Bang!

The distance from Yelp’s office in Manhattan to our headquarters in San Francisco is 2,600 miles, which happens to be —from toe to tip — the same length as the newest country to join Yelp! It’s the home to some 17 million people, countless penguins, and the world’s largest swimming pool. You guessed it: Yelp’s 28th country is Chile!

This South American country may be svelte, but it’s actually twice the size of Germany by landmass. Not only do they boast the world’s longest mountain range, The Andes, Chile also administers Easter Island and has claims in Antarctica: adding tropical and frozen tundra to their diverse palette of climates.

Between the arid Atacama desert in the north, down to the archipelagos of Patagonia, you’ll find a Mediterranean climate and a bevy of vineyards; Chile is the fifth largest exporter of wine in the world! Be sure to pair a glass of local vino with their immense array of local seafood, or even with staples like cazuela, carbonada or pastel de choclo.

Yelp’s Chilean excursion starts in Santiago: the capital and largest city in the country is home to over one third of the national population, or seven million soon-to-be Yelpers. From Belle Arte to Bellavista and beyond, Chileans can now use Yelp to find their favorite local businesses across the country.

Log on to Yelp.cl or download Yelp’s mobile app to start spreading the wisdom. Businesses can get in on the action too at biz.yelp.cl by claiming their page for free and building out their profile.

 

August 07, 2014

Goodbye Language Barriers, Hello Mobile Review Translation!

Since 2004, the Yelp family has grown to include 27 countries, allowing Yelpers to write reviews in 15 languages. We want to make it even easier to tap into the rich, local wisdom in Yelp reviews, so today we’re announcing a brand new feature on the Yelp iPhone app: automated review translation!

Picture this: You’re vacationing in Milan and want to try the best gelato in the city. Although there’s a gelato shop on every corner, you want to find the real deal - a spot that isn’t overflowing with tourists. You whip out your handy Yelp app to begin the search, but find yourself wishing you paid more attention in Italian class in high school. Now you can discover recommendations straight from the local experts themselves, no matter what language they speak.

Mobile Review Translation collage 2

Translated reviews for Latteneve in Milan, Italy.

The Yelp app uses Bing Translator to translate foreign language reviews with the tap of a button. You can translate one review, or all reviews in one language at a time.

Although machine-translation is not perfect, it’s a fantastic resource for understanding the overall meaning and context of a review that would otherwise be unavailable to a Yelper who does not speak that language. Use this feature to get a general idea of a reviewer’s experience, but understand that some details may be lost in translation.

Yelp has always given both locals and travelers alike the ability to find the best hidden gems through the knowledge of the Yelp global community, and mobile review translation makes that even easier. This tool also gives local businesses that are a bit off the beaten path a better chance to be discovered by travelers. Sounds like a win-win situation to us!

The translation feature works for all 15 officially supported Yelp languages: English, Czech, Danish, Dutch, Finnish, German, Spanish, Italian, Norwegian, French, Polish, Portuguese, Swedish, Turkish, and Japanese.

Review translation is only available on the Yelp mobile app - iPhone today and Android soon to come - so make sure to download the iPhone app before you hit the road. Happy travels, Yelpers!

August 06, 2014

Cheers To 10 Years of Yelp!

In summer of 2004, the idea for Yelp was born. Twenty seven countries, fourteen Hackathons, six offices, more than 2,100 employees, thousands of local Yelp events, countless cups of coffee, and two Colbert bumps later, we have officially reached our 10 year milestone. Who would have thought that a simple idea to bring word-of-mouth recommendations online would become a tool used by millions of people worldwide to discover great local businesses?

JeremydarwincollageJeremy and Darwin, 2004 and now

Since Yelp was created, more than 61 million rich, local reviews have been contributed to the site (it would take you about 96 years, 10 months and 20 days to read them all, but don’t worry, that’s why we have review highlights!). To wrap our heads around the depth and breadth of data Yelp has collected over the past decade, we put together an infographic to celebrate our journey - from major milestones, to fun facts, and everything in between.

10yearInfographic_final_largeTen years of Yelp, visualized (click to enlarge)

  • Yelpers love to snap pics, with about 24,000 photos uploaded via Yelp’s mobile apps every day (as of Q2 2014) and the most “photogenic” business being Bottega Louie in Los Angeles
  • It’s no secret that Yelpers love to eat, but they also love to treat themselves to the occasional spa visit. “Nail salon” is one of the top 15 searches on Yelp!
  • We can’t forget about those businesses with a little “local flavor” - in fact, we have a whole category for them. The Corn Palace in South Dakota (quite literally a palace made of corn) claims the #1 spot for “local flavor” in the whole state.

 

Yelp has always been about connecting people both online and off, so we had to ring in the big 1-0 with our dedicated community of Yelpers. Just last weekend, we celebrated our 10 year anniversary in the city where it all started, San Francisco. Yelpers from all around the world flew to the Golden State to be a part of the action. Events were held all weekend long throughout the Bay Area, including a Gold Soirée at our headquarters, attended by our Gold Elite members (that’s Elites who’ve held the coveted badge for five years!).

But the celebration didn’t end there. From Barcelona to Tulsa to Miami and beyond, passionate Yelpers from all around the world came together to celebrate a decade’s worth of Yelping. Over in Philadelphia, outstanding Yelpers and local businesses were awarded “Yelpies,” while other communities, like Yelp Lille, celebrated their respective “burst” days. 

CollageyelpiversaryL to R, clockwise: Philadelphia CM awarding a “Yelpie”; A 10th birthday cake in Lille, France; Tucson Yelpers showing off the #10YearsofYelp love; Posing with some Yelpers at the Gold Soirée in San Francsico

It’s been quite a ride, and we want to give a big thanks to all of you, the Yelpers, for bringing this idea to life. Yelp would not exist without its community of passionate locals who are dedicated to discovering the best of their city and sharing their experiences with others. Thanks for a great first decade. Here's to the next #10YearsOfYelp