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December 2011

December 21, 2011

Day in the Life of a Yelp Product Manager

Just because 2011 is coming to a close doesn’t mean we’re not still hiring -- in fact, anything but! Next up in our “Day in the Life” series is Cliff Curry, Yelp Product Manager by day and, well, we’re not sure what he gets up to at night, but that’s OK. Cliff talks about what brought him to Yelp, what his day-to-day work is like and what he cranks on with his colleagues during our quarterly Hackathons! Read his story below and if you like what you see, don’t be shy, check out some of our many job openings via our Careers Page!



What did you do before coming to Yelp?
My past experience includes work as a designer/developer at MySpace in Los Angeles, where I crafted interfaces for Celebrity, Fashion and Comedy content channels. Over the nearly three years I was there I also built over a hundred advertiser integrations and takeovers with partners like Toyota, Coke and Warner Bros. Following MySpace I did a brief stint at Break Media where I redesigned three of their eight editorial websites before moving to the Bay Area to come to Yelp!

How did you first hear about Yelp and the job opening?
As a bit of a foodie I had been relying on Yelp to find great restaurants in LA for quite some time. As a designer, I had seen Yelp event art and s[ch]wag on design blogs and appreciated the company’s bold, colorful, irreverent aesthetic. As a tech-enthusiast I knew that I wanted to eventually work in the Bay Area and had started asking around my network. A recruiter connected the dots and got my resume in front of the yelpers I now call coworkers.

What's your title at Yelp and how long have you been with the company?
I have been at Yelp a little over 6 months. Job title: Product Manager

What comprises a typical day for you?
Because my projects are quite varied and include national business products, brand advertiser products, some marketing initiatives and basic site enhancements (that's the nice way of saying bugs), no day is ever the same. I start the day responding to a lot of requests from various teams and prioritize the most important actions I can take for my projects that day. The mornings always contain a stand-up meeting that allows me to sync-up with the engineers working on my projects. I keep my afternoons focused on testing products currently in the pipeline and designing specs and researching forthcoming projects.

What's the BEST part of working for Yelp?
Working with passionate coworkers on a product that is used by millions of loyal users is nothing short of fantastic.

What is your favorite perk at Yelp?
Honest Tea. (I'm guessing the fridge on my floor needs restocking right now).
And Darwin.

What has been your favorite memory at Yelp?
During our most recent quarterly Hackathon, where anyone at Yelp can work on anything they’re interested in pursuing, my team chose to display Yelp review activity in a novel way. I designed a visualization of the review activity coming out of our European sites. Four engineers (and two interns) worked into the night to bring it to life. I was thrilled by the team's dedication to the project and attention to detail. By the compliments we received, other folks were impressed as well. We're making some tweaks and will be putting it in the SF lobby soon -- so if you’re coming in for an interview, don’t forget to check it out!

What separates Yelp from other places you've worked?
When in LA, I worked mostly on sites that were more entertaining than useful. Yelp provides me the opportunity to work on an actual tool that helps connect people to fantastic businesses and, in turn, helps those businesses grow.

Finally, what would be your one piece of advice for someone interested in your role?
Read Tufte: Powerpoint is not a design tool.

Yelping in the Ultimate Driving Machine

We are excited to share that beginning today, BMW will be enhancing their in-car infotainment system known as BMW Online, with Yelp. BMW made a recent update to BMW Online that allows them to add new features (aka, applications) and we’re proud to say that Yelp is one of the first to be integrated!

No matter where you are, you will no longer have to settle for the second best café or a mediocre rest stop, Yelp reviews will be right there within your reach to help guide you.

Here are a couple of screenshots of what it will look like:

2011-11-25_08h51m33s140ms

2011-11-25_08h52m55s187ms

2011-11-25_08h53m07s532ms

2011-11-25_08h53m17s562ms

This is currently available in the US only. BMW Online is available to Convenience Plan subscribers on BMW Assist with on-board Navigation system on the following models:

  • 2009 and later Z4, 1, 3 and 7 Series
  • 2010 and later 5 and 6 Series
  • 2010 and later X5 and X6
  • 2011 and later X3.

Now, who wants to let me borrow their 7 Series for the weekend so I can test this new feature out? 

[Crickets]

Hmm. OK. Well, in that case be sure to report back and let us know what you think of this integration!

December 20, 2011

Hackathon VI

Hello and welcome back to another Hackathon recap. For those of you just joining us, Hackathons are a periodic opportunity for our engineers to take a break, scratch an itch, and demonstrate their creativity. So, while you’re probably not going to see any of these projects on the site, we are still going to show off a few of our favorites.

Universally hailed as “the best Hackathon ever” by anonymous sources, it was an exciting couple of days! Regular viewers will expect to be dazzled by the array of software wizardry with projects including improvements to MRJob so impressive they were dubbed MRGod, an IRC bot that can look up asciified cat pictures while pushing code and a computer that freestyles dub step to the beat of mobile contributions. 

Folks that needed to step up their coding energy a beat taking a DDR break.

Beyond pure software virtuosity, hardware played a larger role than in any previous Hackathon. One team (Nuclear Khaos) decided plain dice were just not random enough: they hooked into a Geiger counter and unleashed the power of true hardware randomness. Don’t worry, their depleted uranium is just enough to test the geiger counter and can’t hurt anyone.


Nuclear Khaos: Harnessing the twin powers of atomic energy and raw style.

Other hardware hackery included a mechanical computer, physical switches that can push code (lets face it, just hitting Enter doesn’t feel momentous enough when you launch a new continent), and a sound & fireproofed box to keep our MakerBot quiet while it prints during the day.

But enough of my yapping, you should see for yourself.  We’ve brought a few of the projects out in a special episode of Yelp Roadshow:

 
If you think any of this might be up your alley then you probably should take a gander at our job site, we would love to have you join us for the next one!


Until next time, Hack on!

December 15, 2011

Questions on Yelp Deals? We Have Answers.

We launched Yelp Deals to give businesses an easy way to capture new customers on a real-time basis through our website and mobile app. Millions of people turn to Yelp each month to learn about local businesses where they may spend money -- so it only made sense to give yelpers the option to “buy now.”

Several thousand business owners have already posted a deal on their Yelp page and we caught up with a few who’ve had success. Check out the video below to hear their stories:
 


Interested in learning more? You’re in luck! We’re hosting a free webinar on Friday, December 16th at 10AM PST / 1PM EST. The presentation will last 30 minutes and we’ll reserve another half-hour for Q & A. Click here to RSVP.

You can also check out our FAQ at any time for more information on Yelp Deals, as well as our free business owner tools at biz.yelp.com.

 

December 09, 2011

Making the Excuse to Shop Local

With many things in life, it’s easy to make excuses: Another glass of wine? I’ll just not drink tomorrow (Sure). Gym after work? Oh, I’ll totally get up at 6am and go then (I made myself laugh with that one). In the case of shopping at locally owned stores during the holiday season, we’ve also heard a few:

“I won’t be able to find things for everyone on my list.”
“It’s too expensive.”
“I don’t have time to go to that many stores.”
“Return policies aren’t as flexible.”

As Chelsea P., a Tuscon yelper put it: “I know the benefits of shopping local. That said, I haven't always followed my own rule. Importantly, Yelp’s Shops Local Pledge reminded me of what is out there and renewed my dedication to buying local this holiday season.”

With the help of yelpers who have taken the Yelp Shops Local Pledge and participating shop owners, we thought we’d take a few minutes to help dispel some of these misconceptions, as well as share some additional surprises they’ve learned while shopping local!



"Actually, shopping local has been surprisingly affordable. But aside from the prices, the customer service has been absolutely wonderful! I've had several 5 or 10 minute conversations with the shop workers and have learned some neat things about their shops and about the areas I was shopping in. I really enjoy getting that personal connection while buying gifts for friends, family, or myself." - Monika N., Cincinnati Yelper
       
“I support local because these business owners are our neighbors and for many of them they are working their dream. We keep $.68 to the $1 if spent local compared to big business, it builds community... and it just feels good. Win, win.” - Faith D., Charlotte Yelper   

"Our customers have filled out the Yelp Shops Local Pledge without hesitation! Many have asked what other businesses are participating so I have referred them to Yelp to find out. Even taking the pledge to do a portion of your shopping with local businesses can have impact." - Jen Radler of Pop-Cycle

There are a lot of misconceptions I've heard that deter people from shopping local. This is an old school way of thinking, as technology allows small business to offer the same conveniences as big box stores. Remember, by shopping local, if you need an exchange or have problems with a product, you can speak with the store owner first hand. Chances are, they'll be more than accommodating as they appreciate happy, repeat customers.” - Paige M., Cincinnati Yelper

Interested in how you can take part? Check your local Yelp listing for events going on in your neck of the woods, our 2011 Weekly Yelp Gift Guides or just challenge yourself to support one local business this holiday season -- whether it be a place to grab gifts, a warm meal or something to treat yo’ self!

December 07, 2011

Yelp iPhone: Making it Easier to Edit & Share Business Information

Our team is always hard at work to improve your experience on Yelp.com and our mobile apps -- and today is no exception! You asked for it and we’re happy to introduce several new features in our iPhone 5.5 update.

This release allows users to:
• Update a business' hours, address, categories, and more from your phone.
• Snap and instantly share a business photo with your friends on Facebook and Twitter.
• Add new businesses to Yelp with just a few taps. 


Edit Business Information & Business Photo Sharing

It’s important to note that while yelpers can edit and add this information on the go, it still goes through the same vetting process that happens on Yelp.com. Once our team reviews and verifies your changes, it will go live. This is to ensure that we’re always pointing you and other yelpers to the most useful and accurate information and not somewhere that’s not a real business, like your Aunt Sally’s kitchen (even if the apple pie is killer).

And if you own a local business and would like to update your hours of operation, add information about yourself and more -- unlock your Yelp page for free via biz.yelp.com.